DELIVERY POLICY

Our standard delivery cost are as follows:

Click and Collect - Free - please allow for readiness notification

Less than 2kg = £2.50

Between 2kg & 5kg =  £5

Between 5kg & 10kg = £10

Above 10kg = £15

Some of our ready made terrariums are very heavy and are generally more suited to collection in person. However, if you would like a larger terrarium delivered we would source a suitable courier.  You will be notified of any delivery dates prior to delivery.

RETURN & EXCHANGE POLICY

In addition to your rights under current UK legislation we must make you aware that we do not offer returns, refunds or exchanges for our terrariums as they are made to order, unless they arrive damaged or faulty. The same applies to our individual plants due to the fact that these are a natural product. However, if for some reason the plants do not survive for more than one month after your receive them please contact us and we will replace that particular plant free of charge.  You will need proof of purchase showing the date your purchased the item. 

Your statutory rights are not affected.

GARDENS IN GLASS

A:   165 Colville Road, Lowestoft, Suffolk, NR33 9RE

T:   07960453893

E:  hello@gardensinglass.co.uk

Opening Hours

Monday, Wednesday, Friday and Sat : 10am - 4pm

Sunday: 11am - 4pm

Tuesday & Thursday - Closed

© 2020 by Gardens in Glass   VAT No:  295 1190 91